Responsible Play & Support (New Zealand)

Fern Falls (fernfalls.com) is designed for entertainment. Please play within your limits and seek support early if play stops feeling fun.

Entertainment-only notice

Practical responsible-play guidelines

Keep it balanced

Take regular breaks, avoid playing when stressed, tired, or upset, and treat play-time as entertainment (not a way to make money).

Set limits

  • Time limits (daily/weekly play reminders)
  • Spend limits on optional in-game purchases (where applicable via your app store settings)
  • Cool-offs (temporary time-out from access)
  • Self-exclusion (longer lockout on request)

If a tool isn’t visible in your account, contact us and we’ll help apply it where we reasonably can.

Signs you may need support

Difficulty stopping, hiding play, neglecting responsibilities, or using play to cope with problems can be warning signs. Support is available and confidential.

NZ support services

  • Gambling Helpline NZ: 0800 654 655 • text 8006 • gamblinghelpline.co.nz
  • Problem Gambling Foundation of NZ: 0800 664 262 • pgf.nz
  • Need to talk right now? Call or text 1737 (24/7, NZ) • Lifeline: 0800 543 354 or text 4357

Official information